Privacy Policy
Last updated: July 2025 · Entrepot Marketing Pte Ltd
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Overview
Entrepot Marketing Pte Ltd ("we", "us", "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website at entrepot.com.sg or interact with us.
By using our website or submitting your personal data to us, you consent to the collection, use and disclosure of your personal data as described in this policy.
Information We Collect
We may collect the following types of personal data:
Contact Information
Name, email address, phone number, company name and mailing address provided through our enquiry or contact forms.
Usage Data
IP address, browser type, pages visited, time spent on pages and referring URLs collected automatically when you visit our website.
Enquiry Details
Product enquiries, quotation requests, service questions and any correspondence submitted through our website forms.
Career Applications
CV, cover letter, employment history and other information submitted through our careers portal when applying for positions.
How We Use Your Information
We use your personal data for the following purposes:
- To respond to your product enquiries, quotation requests and service queries
- To process and fulfil orders and arrange delivery of products
- To provide after-sales support, maintenance and technical services
- To process job applications and communicate with candidates
- To improve our website, products and services based on usage analytics
- To comply with legal obligations under Singapore law
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses SSL/TLS encryption for data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights Under PDPA
Under the Personal Data Protection Act 2012 (Singapore), you have the right to:
To exercise any of these rights, please contact our Data Protection Officer at sales@entrepot.com.sg. We will respond within 30 days.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Enquiry and customer data is retained for a maximum of 7 years for business and legal compliance purposes. Job application data is retained for 12 months if unsuccessful, unless you provide consent for longer retention.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data protection practices, please contact us:
Data Protection Officer
PDPC Singapore
If you are unsatisfied with how we handle your personal data, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore.
Visit PDPC Website